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Product Trainer, ARC’TERYX

拠点 東京本社

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As a Product Trainer, you will be responsible for the execution of the product training strategy for our retail stores. You will leverage your understanding of Arc’teryx product, experience in training delivery, and your passion for our core sports.

You will collaborate with cross-functional partners to deliver transformational learning experiences related to any of our current and future products. Using your innovative mindset, you will assess ways to make our Product Training uniquely Arc’teryx. You bring the voice of our designers and highly technical concepts to our store teams. You reflect and evaluate how Product Training content is received and adapt future delivery to address feedback. You are obsessed with engaging our learners through product training and strengthening their ability to drive powerful product conversations with our guests.

You will be required to respond to shifting timelines with a high degree of responsibility and action. A high level of communication, leadership, and collaboration is imperative to your success in this role. Your role on the Retail team is key to our organization’s growth and business goals.

ARC’TERYX(アークテリクス)

カナダ・バンクーバーにて1989年に創業。常に進化を追求し、新たな基準となる革新的な技術で、高いパフォーマンスを発揮する製品を創り出してきました。

https://www.amerjapan.com/brand/arcteryx

採用情報
概要・業務内容 補足 Meet Your Future Team:
The Retail team serves our organization by supporting our scalable store growth and the achievement of our commercial goals. Retail Training creates best-in-class learning programs, supports implementation training, and delivers training that enables our business to operate effectively while scaling for the future. You will be supporting by training our people to unleash their potential, build a high-performance culture, and drive for a world class guest experience.

If you were a Product Trainer now, here are some of the core activities you would be doing:
• Delivering strategic product training programs to support our retail stores, ensuring they meet established objectives and outcomes
• Conducting Train the Trainer sessions to prepare Retail Leadership Team, Store Managers with essential skills and knowledge to deliver effective foundational product training
• Managing logistics, scheduling, and resources for training events, ensuring they align with the strategic objectives
• Facilitating feedback collection from training sessions, analyzing data, and relaying insights to Training Manager for ongoing program enhancement
• Monitoring the effectiveness and impact of training programs, adjusting delivery and providing feedback on programming to meet set objectives and outcomes
• Acting as a subject matter expert as it relates to needs of the learner
• Collaborating with store and/or regional leadership to implement actions based on knowledge assessments, aiming to achieve specific training outcomes
必須スキル・経験 • 4+ years experience working with technical outdoor product
• 2+ years of experience in a retail leadership role
• 2+ years experience delivering and facilitating training
• Advanced application of the Microsoft Suite including Excel and SharePoint
• Excellent interpersonal skills, and the ability to build relationships at all levels of the organization
• Excellent written and verbal communication skills, and are a confident and skill facilitator in Japanese
• Business level English skills written and verbal communication
• Respond to changing timelines with a high degree of responsibility and action
• Proactive in identifying the root cause of issues and developing solutions
• Remain highly flexible and adaptable when faced with ambiguity
• Effectively balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it
求める人物像 • Design your Purpose. Live our Values.
• DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.
• COMMIT. Set and deliver on bold objectives as we collectively raise the bar.
• LIVE IT. Deepen your connection to nature and live your most purposeful life.
• LEAVE IT BETTER. Create a better world, together.
必要言語・レベル Japanese Skill (Fluent)
English skill (Business level)
定員 1 名
想定給与 ご経験・面接評価を考慮し弊社規定により決定
勤務時間 9:30 – 18:15(実働7時間45分 休憩1時間)
休日・休暇 - 年間休日:128日以上(年度により多少前後)
- 有給休暇(入社時3日)
- 夏季・年末年始・会社創立記念日休暇
- リフレッシュ休暇(最大5日/年)
- アニバーサリー休暇(1日/年)
- シックリーブ(最大5日/年)
- ボランティア休暇(3日/年)
- その他特別休暇・慶弔休暇
- 積立休暇(消滅する有休を積立て:上限60日)
待遇 - 給与改定年1回
- 賞与年1回(インセンティブ)
- 退職金制度
- 確定拠出金制度(全額会社負担)
- 交通費実費支給
- 社会保険完備
- 社員割引制度(全ブランド対象)
- UR賃貸住宅入居優待
- 全国38,000施設の宿泊施設割引利用
- 各種スポーツクラブ法人契約(全国7,600ヶ所)
- 健康・メンタル24時間相談サービス
- 産前産後休暇制度(産前は8週間まで)
- 育児休暇・補助金(月極・一時保育補助)
- 介護休暇・補助金(保険超過分補助・用品購入補助)
- 無料eラーニング完備(約800講座)
- 全国約30,000店舗の飲食店割引利用
- マッサージ、エステ、日帰り温泉等割引利用
- 映画館・レジャー施設等割引価格利用
募集拠点

東京本社

東京都新宿区新宿6-27-30 新宿イーストサイドスクエア6階

勤務地

東京都

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