- 本社採用
- 正社員
Senior Manager, eCommerce, HOKA UGG
Deckers Japan 合同会社
【本ポジションについて】
The Senior Manager, eCommerce, HOKA UGG is responsible for the delivery of eCommerce revenue targets and establishing the .com experience as the pinnacle expression of the brand. This position will be accountable for the development and cross-functional alignment of the seasonal eCommerce Go-to-Market strategy for the 2 brands (in collaboration with brand marketing, planning, merchandising, acquisition, retention, user experience, and technology teams) while also leading a team through in-season execution to ensure success.
The Senior Manager, eCommerce, HOKA UGG will lead tech investment future planning including technology innovation to drive the world class consumer experiences, exploring the marketplace management to identify the opportunities outside of .com and identifying the opportunities to build the long-lasting relationship with our consumers partnering with the Sr. manager of Digital Technology, Manager of Consumer Engagement & Loyalty and Director of eCommerce to ensure the business is maximizing the investment.
The Senior Manager, eCommerce, HOKA UGG builds impactful business relationships using a global and inspiring approach and is sought out by business partners as a source of valued digital direction.
| 採用情報 | |
|---|---|
| 定員 | 1 名 |
| 1 | 【本ポジションについて】 The Senior Manager, eCommerce, HOKA UGG is responsible for the delivery of eCommerce revenue targets and establishing the .com experience as the pinnacle expression of the brand. This position will be accountable for the development and cross-functional alignment of the seasonal eCommerce Go-to-Market strategy for the 2 brands (in collaboration with brand marketing, planning, merchandising, acquisition, retention, user experience, and technology teams) while also leading a team through in-season execution to ensure success. The Senior Manager, eCommerce, HOKA UGG will lead tech investment future planning including technology innovation to drive the world class consumer experiences, exploring the marketplace management to identify the opportunities outside of .com and identifying the opportunities to build the long-lasting relationship with our consumers partnering with the Sr. manager of Digital Technology, Manager of Consumer Engagement & Loyalty and Director of eCommerce to ensure the business is maximizing the investment. The Senior Manager, eCommerce, HOKA UGG builds impactful business relationships using a global and inspiring approach and is sought out by business partners as a source of valued digital direction. |
| 2 | 【業務内容】 30%Team Leadership: •Lead a team of eCommerce managers and personalization •Lead across the matrix through influence and partnership; instill and reinforce the highest standards for collaboration and teamwork within eCommerce and within cross-functional partners •Stakeholder and key contributor to eCommerce Leadership team •Foster and embed Deckers values and culture; model and build an inclusive workplace •Champion best practices to improve diversity, inclusion and belonging at Deckers •Develop, motivate, mentor and retain top talent, ensuring clear objectives, continuous feedback, and development plans •Build the future-proof strategy by driving the innovation and empower the team to drive them. 30% eCommerce Management: •Responsible for clear organizational focus on meeting and exceeding the expectations of the brands and DTC team while maintaining a consumer-first lens •Set and share team KPI’s and hold teams accountable to achieving these goals throughout the year. •Accountable for the development and successful execution of seasonal GTM plans •Drive pre-season GTM meetings and planning milestones with all brand, eComm, and other stakeholders •Create branded vision for digital business, shared amongst all stakeholders; This vision will guide the overall direction and scope of work completed by the Senior Manager, eCommerce, HOKA UGG’s team •Incorporate brand-defined consumer targets into eCommerce business strategies and GTM planning •Manages the development, documentation, and visual communication of consumer journey’s onsite; leverages these plans to drive GTM plans, personalization + segmentation strategies, and overall site optimization •Owns and manages long-term strategy and projects for the site (including the definition of associated milestones and timelines) •Leads cross-functional valuing meetings quarterly to align all stakeholders on establishing priority of site enhancements for upcoming quarters and seasons •Propose site enhancements via business case submission to remain competitive in the marketplace and drive revenue; these business cases will be valued at quarterly valuing meetings 20% Go-To-Market (GTM) Development: •Creates and presents seasonal GTM plans in collaboration with brand, eCommerce, and merchant partners •Work with agile team to build GTM epics as needed, prioritizing tasks and milestone deliverables accordingly * Stay up to speed on Commerce Cloud platform capabilities pertaining to GTM to drive GTM performance •Drive improvements to all KPI’s and enhanced customer journey via A/B testing on GTM related items, with the goal of improving ATV, UPT, and conversion rate •Drive customer segmentation and personalization efforts pertaining to GTM execution •Act as stakeholder on select site enhancement projects as subject expert matter where relevant •User Acceptance Test (UAT) all GTM experiences/tasks completed by product team 20% REPORTING: •Leads the weekly, monthly, and quarterly business reviews, calling out successes, learnings, actionable insights, risk and mitigation plans •Leads creation of a seasonal go to market deck, shared among cross-functional teams and regions •Provides post-mortem and retrospective reporting on all key GTM related experiences and site enhancement performances •Communicates GTM changes and updates to stakeholders as needed •Run lessons learned meetings breaking down the above with key stakeholders ※副業禁止 |
| 3 | 【Education/ Experience】 • Bachelor’s Degree in related field preferred • Bachelors Degree and/or equivalent combination of education and experience • 5-8+ years experience in related field; 2+ years of team leadership experience • Experience with project management/resource allocation, client relations, managing cross functional teams required. • Online experience and knowledge of web design, site functionality, digital marketing, and experience in a branded product environment required. • Experience working with various project management tools and communications tools preferred. • Experience with personalization and segmentation onsite strategy development and execution management. • Familiarity/experience with agile work environments and scrum processes a plus. 【Skills/Competencies】 • Fluent Japanese, Business English • Intermediate working knowledge of project management systems • Agile workflows • Ability to allocate resources, measure productivity, and identify issues in advance • Leadership/management skills to manage and build the eCommerce team as well as build and maintain scalable processes for cross-functional alignment and synergy • Estimating and reporting abilities • Consumer-focused • Advanced interpersonal skills with the ability to influence, engage a cross-functional team, and gain buy-in • Ability to travel on a regular basis to maintain team relationships • Industry knowledge of web design practices and UX/UI • Ability to champion causes and engage others in the causes’ success All leaders at Deckers Brands must be able to demonstrate our leadership behaviors – • Come As You Are • Better Together • Commit To Create |
| 4 | 【Work Environment】 ◇日本のニーズや文化的違いを理解してくれる、グローバルのチームメンバー ◇リモートワーク可能 (職責上で出社の必要がなければ、オフィスに出社する必要はありません。通勤にかかる時間やストレスを軽減し、自身のライフスタイルに合わせて働くことができます。） ◇コアタイム無しのフレックスタイム制 (6:00 AM~10:00 PM) ◇企業型確定拠出年金制度 ◇病気等、万が一の場合に備える団体保険（長期障害所得補償含む) ◇自社ブランドの従業員割引 ◇カジュアルなドレスコード |
| 5 | 【Holidays and Leaves】 ※124 holidays per year (2019) 土日および祝日 有給休暇 年末年始休暇 慶弔休暇 傷病休暇、 産前・産後休暇、育児休暇、子の看護のための休暇 介護休暇 特別休暇 |
| 6 | ※副業・兼業不可 |
| 勤務地 |
<Deckers Japan 本社> 東京都港区麻布台一丁目3番1号 麻布台ヒルズ森JPタワー27F 東京都 |
| 募集拠点 |
Deckers Japan 合同会社 東京都港区麻布台一丁目3番1号 麻布台ヒルズ森JPタワー27F |
| 企業情報 | |
|---|---|
| 会社名 | デッカーズジャパン合同会社 |
| 設立 | 2009年2月 |
| 本社 | 〒106-0041 東京都港区麻布台一丁目3番1号 麻布台ヒルズ森JPタワー27F |
| VP＆GM | 髙桑 真 |
| 事業内容 | - 靴、かばん、ベルト、皮革製品、アパレル製品、服飾雑貨品、織物、アクセサリー等の販売、卸売及び輸入 - インターネットを利用して、靴、かばん、ベルト、皮革製品、アパレル製品、服飾雑貨品、織物、アクセサリー等を通信販売すること - 前各号に付帯関連する一切の業務 |
| 取扱ブランド | UGG®, HOKA®, Teva® |
| 取引銀行 | 香港上海銀行 東京支店 みずほ銀行 日本橋支店 |
| 親会社 | Deckers Outdoor Corporation （NYSE上場 Code：DECK） http://www.deckers.com/ |
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