Lead out continuous improvement activities to ensure best in class experience is delivered across all digital channels (ecommerce, marketplaces, social, retail).
You will be responsible for setting up a clear customer service strategy with KPIs and processes to deliver an outstanding experience for all guest (customers) inquiries.
東京本社
Arc'TeryxブランドにおけるVisual Merchandisingのサポート業務全般を行っていただきます。
東京本社
MD Allocator is responsible for managing inventory allocation and ensuring that merchandise is distributed to stores in a timely and efficient manner. Analyse sales trends and inventory levels to determine the appropriate allocation of merchandise, and work closely with cross-functional teams to ensure that products are delivered to stores as scheduled.
東京本社
・Formulate PR/Communications plan to increase awareness of Arc'teryx brand and expand its audience.
・Build relationship with media and manage KOLs/influencers to obtain effective media exposure.
・Lead communication with PR agencies and deliver effective press releases.
・Formulate media plans for NSO (New Store Opening) and large-scale events
・Support the development of advertising strategies.
・アークテリクスブランドの認知度向上とオーディエンスの拡大を目指して、PR/Communications Planを策定する
・効果的なメディア露出を獲得する為のmediaとのリレーション構築、KOL/インフルエンサーマネジメントを行う。
・PRエージェンシーとのコミュニケーションをリードし、効果的なプレスリリースの配信を行う。
・NSO(New Store Opening)時や、大型イベント開催時のメディアプランの策定
・広告戦略の策定をサポートする。
東京本社
【Job Mission】
Manage Japan’s social media channels to: develop strong consumer relationships, build brand equity and help consumers discover our products and be responsible for local content creation and distribution.
東京本社
【General Purpose】
The main responsibility of this position is to effectively deliver a premium consumer shopping experience while leading profitable and sustainable growth through effective collaboration with retail partners, local & global stakeholders. Responsible for the full operations and success of all retail shops in Japan.
東京本社
As a Product Trainer, you will be responsible for the execution of the training strategy for our retail stores. You will collaborate with cross-functional partners to deliver transformational learning experiences related to any of our current and future products. Note that this position requires visiting our retail stores to work closely with our retail shop staffs on a regular basis.
Product Trainerとして、Arc’teryx製品トレーニングの戦略立案、実行を担当いただきます。横断的に他部署と連携し、変革的且つ先を見据えた学びの機会を提供します。Arc’teryx店舗へ定期的に訪問し、店舗スタッフと密に連携をしながらトレーニングを実施いたします。
東京本社
As an E-Com Operation Specialist, you will optimize order processing for timely delivery and manage cancels, returns to enhance customer satisfaction. You will focus on improving site UX and UI to elevate the brand experience, analyze customer behavior, and monitor KPIs to evaluate the effectiveness of site improvements.
東京本社
As an E-Merchandising Specialist, you will be responsible for overseeing the visual presentation of products to ensure an appealing online shopping experience. You will optimize on-site product discovery, enhance customer education through engaging content, and collaborate with teams to activate products effectively.
東京本社
・Promote “ARC’TERYX as global brand” strongly mainly in retail through branding and marketing activities with Marketing Manager.
・Plan, budget, execute, and measure the effectiveness of Omni Channel marketing strategies with a focus on Retail.
・Manage Trade Marketing team.
・Marketing manager と共に、Retailを中心とした『グローバルブランドとしてのアークテリクス』のブランディング及びマーケティングを強力に推進すること。
・Retailを中心としたOmni Channelマーケティング戦略の企画、予算化、実行、および効果測定を行う。
・Trade Marketing チームの管理
東京本社