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E-commerce Associate (System Operation)

拠点 Deckers Japan 合同会社

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E-commerce Associate (System Operation)

This role will be responsible for overseeing the code releases we will make to our websites, ensuring we have regression tested our existing functionalities but also tested our end to end orders. This position is also responsible for the day to day running of the eCommerce system administration works and eCommerce System monitoring/recovering works.

採用情報
1 【POSITION PURPOSE】

This role will be responsible for overseeing the code releases we will make to our websites, ensuring we have regression tested our existing functionalities but also tested our end to end orders. This position is also responsible for the day to day running of the eCommerce system administration works and eCommerce System monitoring/recovering works.
2 【ESSENTIAL JOB FUNCTIONS】

System Administration (15%)

◇Responsible for the admin work of Salesforce Commerce Cloud Japan Realm
◇Responsible for the admin work of other Digital Technology Systems
◇Collaborate with global DevOps team to enhance/update the systems
◇Create Salesforce Help support tickets when necessary

System Monitoring, Jobs Recovering and Testings (10%)

◇Recover the order export/update jobs failed with local/global team
◇Collaborate with global team to enhance/update the systems
◇Responsible for specific/regression testing during releases and other tests required
◇Collaborate with global DevOps team to enhance/update the monitoring systems
◇Collaborate with global QA team to enhance/update the QA scenarios

Code Release Management (45%)

◇Manage the code release process, ensuring that we release new functionalities, fixes and other works efficiently and on time
◇Update the SFCC configuration and data-bundle required for each code releases
◇Collaborate with global release team to enhance/update the systems
◇Announce and coordinate the Code Release changes to the local team

JIRA Ticket Management & Scrum Master Works (20%)

◇Manage Japan issues and organize the meetings to fix/enhance Japan sites
◇Collaborate with global Product Teams to resolve Japan/Global issues
◇Create JIRA (Bug, Tasks, Enhancement) tickets when necessary
◇Create support tickets when necessary

Other Tasks (10%)

◇Act as the dedicated testing support for new projects, including order placement, site browsing, testing site functionality for user interface, user acceptance, end-to-end test scenarios
◇Collaborate with local/global IT Team to resolve unknown issues
◇Create Deckers IT support tickets when necessary
3 【Education/Certifications】
◇Bachelor’s Degree in related field is preferred

【Work Experience】
◇Experience in E-Commerce at a brand is preferred
◇Experience in IT Admin is plus
◇Experience in E-commerce fulfillment is plus
◇Online business experience and knowledge of creative web design, site functionality, usability and /or marketing experience is plus
◇Experience in Footwear/Outdoor/Fashion industry is a plus
◇Experience of Atllasian Products (JIRA, Bitbucket) and Salesforce Commerce Cloud (Demandware) is plus

【Skills/Competencies】
◇Business level Japanese/English communication skills: verbal and written
◇Intercultural interaction and communication
◇Ability to learn new skills and adjust to new environment
◇Ability to understand the goal and proceed
◇Ability to identify issues in advance and solve problems
◇Customer Focused
◇Exhibits strong organizational skills
◇Highly analytical
◇Knowledge of web site component or language, such as html, css
◇Advanced computer skills including MS Word, Excel, Power Point and Visio
◇Motivated self-starter with high energy level and passion for the Internet medium. A willingness to do what it takes to create great work. Works well in a highly collaborative environment
◇Ability to succeed in a fast-paced environment
4 【Work Environment】
・Super Flextime system
Super Flextime system allows employees to decide their start and end hours each day between 7:00-22:00 with the range of prescribed total working hours per month.
(e.g. 8h per day × 20 business days→ 160 hours work per month)

・Work-From-Home option is available
5 【Office】
Yebisu Garden Place Tower 15F, 4-20-3 Ebisu, Shibuya-ku, Tokyo 150-6015 Japan
6 【Access】
JR Yamanote Line "Ebisu Station" east exit 5-minute walk
Tokyo Metro Hibiya Line "Ebisu Station" Exit 1 7-minute walk
7 【Benefits】
・Social Insurance (Employment, Worker’s accident, Health and Pension)
・Employee discount for our brands (UGG, Teva and HOKA ONE ONE)
・401(k) plan
・Group Life Insurance
・Commutation Allowance (up to 50,000 JPY per month)
・Merit Increase
8 【Holidays and Leaves】
※124 holidays per year (2019)

・Saturdays and Sundays are days off
・Additional 10 days of paid annual leaves
・New year holidays
・Special Leave
・Maternity leave
・Parental leave
・Medical leave
・Menstrual leave
勤務地

<Deckers Japan 本社> 東京都渋谷区恵比寿 恵比寿ガーデンプレイス 15階

東京都

募集拠点

Deckers Japan 合同会社

東京都渋谷区恵比寿恵比寿ガーデンプレイス 15階

企業情報
会社名 デッカーズジャパン合同会社
設立 2009年2月
本社 〒150-6015
東京都渋谷区恵比寿4-20-3 恵比寿ガーデンプレイスタワー15F
代表(職務執行者) ジェネラルマネージャー 伊藤 輝希
事業内容 - 靴、かばん、ベルト、皮革製品、アパレル製品、服飾雑貨品、織物、アクセサリー等の販売、卸売及び輸入
- インターネットを利用して、靴、かばん、ベルト、皮革製品、アパレル製品、服飾雑貨品、織物、アクセサリー等を通信販売すること
- 前各号に付帯関連する一切の業務
取扱ブランド UGG®, HOKA ONE ONE®, Teva®
取引銀行 香港上海銀行 東京支店
みずほ銀行 日本橋支店
親会社 Deckers Outdoor Corporation  (NYSE上場 Code:DECK)
http://www.deckers.com/

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